Job Spec:
Business Process Analyst (Levels 2 through 6):
Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma).
Diagrams and evaluates existing processes.
Organize, leads and facilitates cross-functional project teams.
Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
Collect data to identify root cause of problems.
Measure performance against process requirements.
Align improvement to performance shortfalls.
Provide consultation on the use of re-engineering techniques to improve process performance and product quality.
May deliver presentations and training courses including measurement, analysis, improvement and control.
Surveys and analyzes best practices for techniques and processes.
Communicate team progress.
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